Note: This policy applies to SMS communications only and does not replace the full Privacy Policy, which is available at wclvet.com/privacy-policy
Effective Date: April 23, 2025
Introduction:
At Woodcliff Lake Veterinary Hospital, we respect your privacy and are committed to protecting your personal information. This SMS Policy outlines how we collect, use, and manage your phone number specifically for text message communication.
By subscribing to messages from Woodcliff Lake Veterinary Hospital, you agree to receive various types of messages including conversational messages, status updates, appointment reminders, and order/shipping confirmations.
Message Frequency: Message frequency may vary. On average, you can expect to receive 1-2 messages per month.
For more information on how we handle your data, please review our privacy policy at: https://wclvet.com/privacy-policy/
Use of Phone Numbers for SMS:
Your phone number will only be used to send you updates and messages related to your requests or services from our team. We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent related to SMS messaging will not be shared.
Opting In & Collection of Phone Numbers:
We collect opt-ins verbally from individuals who prefer to communicate via SMS rather than email or web form. To receive text messages from us, you must request it either in person at our office or by phone with a Woodcliff Lake Veterinary Hospital staff member. After providing your phone number, the staff member will confirm your choice to opt in.
Please note:
- Message and data rates may apply
- Message frequency may vary based on your request
Text HELP for support or more information from your contact.
Opting Out of SMS:
To stop receiving SMS messages, reply to any message with STOP or UNSUBSCRIBE. You can also text HELP or INFO for assistance, or call your assigned staff member directly. Once you opt out, we will no longer send you SMS messages.
Privacy of Phone Numbers:
We do not share your phone number with third parties for marketing or promotional purposes. Once you opt out, your number will be removed from our SMS communications list.
Changes to this Policy:
We may update this policy from time to time. Any significant changes will be shared via a notice on our website.
If you have any questions or concerns, feel free to contact us:
Phone: (201) 564-4450
Email: info@wclvet.com