Effective Date: April 23, 2025
Introduction
We are committed to protecting your privacy. Please read the following to understand how your personal and mobile data is treated.
- Your personal and mobile data will not be shared with third parties for marketing purposes, even with your consent.
- Your data will not be transferred to external organizations.
We prioritize your privacy and ensure that your data is handled with the utmost care and security.
At Woodcliff Lake Veterinary Hospital, we value and prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services. By accessing our website or communicating with our team, you consent to the practices described in this policy.
Information We Collect
We may collect and process the following types of information:
- Personal Information: Your name, phone number, email address, mailing address, and other identifying details.
- Medical Information: Information related to your pet’s health history, treatment records, appointment details, and other veterinary service-related data.
- Technical Information: IP address, browser type, device identifiers, and other technical data from visits to our website.
- Usage Information: How you interact with our website, such as pages visited and links clicked.
How We Use Your Information
Your information may be used for:
- Providing Services: To schedule appointments, maintain accurate medical records, and deliver personalized veterinary care.
- Communication: To send service-related updates, respond to inquiries, and manage your client account.
- Compliance: To meet veterinary, legal, and regulatory requirements.
- Security: To detect and prevent unauthorized access or fraud.
- Improvements: To evaluate and improve our services, operations, and client experience.
- Promotions (If opted in): To provide updates about clinic services, seasonal health tips, and relevant promotions.
Information Sharing and Disclosure
Data Security
We take the protection of your data seriously. Measures we use include:
- Encryption for transmitted and stored data
- Access Controls limiting who can access information
- Routine Monitoring of systems
- Employee Training on data protection practices
Your privacy is important to us. We are committed to ensuring the protection of your personal data. As part of this commitment, your data will not be transferred to external organizations.
We do not share your personal information with service providers or any third parties. Our policy is designed to maintain the confidentiality and security of your data at all times.
If you have any questions or concerns about our privacy practices, please contact us directly.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or outdated information
- Request Deletion of personal information (with some limitations for medical recordkeeping)
- Object to promotional communications
- Request a Copy of your data in a portable format
To exercise any of these rights, contact us at the information below.
Cookies and Tracking Technologies
We use cookies to understand how visitors use our site and to improve your experience. You can manage cookie settings in your browser. For more information, please see our Cookie Policy.
Third-Party Links
We are committed to protecting your privacy and ensuring the security of your personal information. Our policy is clear: Your data will not be transferred to external organizations. No mobile opt-in data will be shared with third parties.
We collect and use your data solely for the purpose of providing and improving our services. We do not sell, trade, or otherwise transfer your personal information to outside parties.
If you have any questions or concerns about our privacy practices, please contact us directly.
If you wish to opt out of future SMS communications, please follow these steps:
- Open the SMS message you received from us.
- Reply with the word “STOP” to unsubscribe from future messages.
- You will receive a confirmation message indicating that you have been successfully unsubscribed.
If you have any questions or concerns about our privacy practices, please contact us directly.
Children’s Privacy
Our services are intended for pet owners over the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this policy occasionally. The updated version will be posted on our website with a revised effective date. We encourage you to check it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
Woodcliff Lake Veterinary Hospital
Phone: (201) 564-4450
Email: info@wclvet.com